Business & Economics

Is buying an experience the way to buy happiness?

It turns out money can make you happy - if you spend it on the right things. Recent consumer research has shown that people feel happier spending their money on experiences rather than on material objects. This intuitively makes sense. If I think back on my most memorable purchases this…  [more]

U2’s Songs of Innocence: more than corporate noise?

U2 has provided a musical and spiritual environment for me - and millions of people like me – in which to process global, political, interpersonal, emotional, ethical and theological issues together, in an aesthetic way. They’ve been so much more than just another rock band. Against all odds and inspired…  [more]

Christian hospitality and the sharing economy

A recent Time article highlighted the legal issues faced by companies such as Airbnb, Uber and Lyft. These companies are part of the sharing economy, which uses technology to connect consumer demand with goods and services provided by individuals rather than traditional businesses. In my hometown of Grand Rapids, Mich.,…  [more]

The paradoxical appeal of rude sales clerks

The conventional wisdom is that markets tend to promote mundane virtues like politeness. As businesses compete with one another, any advantage, however slight, can be the difference between a sale and a customer lost. A simple smile or “thank you” can engender goodwill and loyalty and differentiate businesses from one…  [more]

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